This online help section will be updated from time to time as and when new features get added to the site. For any further help, suggestions, queries or complaints please click here to contact the webmaster via email.

TERMS & CONDITIONS

• The terms and conditions are the first step to understanding the ecommerce site. By reading these terms and conditions one will better know ones rights, safety and conditions of using the site.

DELIVERY INFORMATION

• Delivery information is a breakdown of the current delivery services offered by netflowers.co.za.

NAVIGATION

• Navigation is kept simple and easy so you don't get lost, if you need to get back to the homepage, click on the sunflower at the top left of your screen.

CATALOGUE

• The catalogue and use thereof is made as easy as possible to assist you in choosing the correct product.
  • You will notice that each product has a small description alongside to help you with our choice.
  • Below each picture and description is the price, and remember, this includes delivery.
  • When you are ready to buy and you have made your selection, click on the 'add to basket' button below the price. Don't worry, if you decide to change your mind, there are still many checks and confrimation pages where at any stage you can change or delete your order.
  • The catalogue consists of various sections.
  • First is the Interflora range of products.
  • The 'netflowers' button selects the range available exclusively from this site. Keep checking out this section as we are constantly updating and adding new prodcuts to our range.

SECURE PAYMENTS

• Once you have completed your secure payment you may either return to netflowers.co.za, continue on the internet, or disconnect.
  If you return to netflowers.co.za or continue surfing, you will receive a SECURITY NOTICE, that you are leaving the secure site. Do not be concerned. Your secure transaction is now complete and you may continue.